About Us

As professionals in the industry, we have noticed a concerning trend of low customer satisfaction. We knew that something needed to change, and so we took a proactive approach by thoroughly examining the underlying factors causing this issue. Through careful analysis and research, we were able to identify key areas for improvement and develop innovative solutions that will improve the overall experience for our customers. Our commitment to addressing this problem has allowed us to differentiate ourselves from competitors and position our company as a leader in customer satisfaction.

Why Work with us?

Need identification

Identification of your needs

  • Proximity, flexibility, availability and transparency
  • Cost efficiency, time savings and increased productivity
  • Tried and tested the quality of services

Access to talent pool - sourcing

Resource Sourcing

  • Reactive and rapid: a local, national, and international network
  • Choice and volume: a database of 6,000 profiles
  • Establishing and retaining talent

Matching candidates to your needs

Resource matching to your needs

  • Corporate culture, productivity, and assessment tests
  • Access to innovative tools and efficient processes
  • Optimisation and quality of applications received (shortlist)
  • Candidate training

Administration of assignment

Administration

  • Tested and certified processes: coherent and high-quality services
  • Compliance: adherence to current labour market and collective agreement legislation
  • Time savings

Our Strengths

Our people.

Who are we?

A dynamic assembly of ardent professionals, we are deeply committed to transforming the landscape of on-hire service sectors and employment agencies. For too long, a chasm has persisted between state-endorsed employment agency providers and the on-hire services sector. We’re here to close that bridge, employing our distinctive approach, aptly titled “Learn, Grow, Earn”.

Our mission involves more than just employment – it involves transformation. We educate, we cultivate, and we empower. In its essence, this encapsulates the philosophy of our “Learn, Grow, Earn” strategy. Our strength lies in the strategic alliances we’ve built with employers, training institutions, and employment agencies. Our success is powered by a cadre of committed professionals who relentlessly drive this vision forward.

The result? An impressive impact on countless lives. The work we do isn’t just about the job market – it’s about changing life stories, one person at a time. And there’s nothing we take more pride in than that.

Our Unique Model

We are guided by the conviction that the key to connecting you with the most suitable talents, lies in our ability to know you inside out, to the point where we feel like a natural extension of your own team. This deep-rooted understanding enables us to forge a collaborative partnership, characterized by mutual support and progress. At the heart of Tailored Workforce’s approach is a sound comprehension of our client’s, values and goals.

*We believe the sky is the limit

Tailored services

At Tailored Workforce, we offer a comprehensive suite of services to cater to your every need. Our team of expert personnel consultants, each a specialist in human resources, stands ready to assist with all your recruitment endeavors, be it for a swift dispatch of temporary personnel within 24 hours, or the sourcing of highly skilled permanent employees.

Our expertise extends beyond just recruitment. We are adept at managing payroll, providing outplacement services, and on-site outsourcing, ensuring a seamless operation for your business.

In our pursuit to provide an all-encompassing service, Tailored Workforce engages closely with third-party trainers. This collaboration enhances our service offerings, equipping our clients with a thorough and holistic resource solution.

Qualified candidates

From the moment we engage with a potential candidate, our objective is to intricately map out their professional profile. Should their attributes align with an open role or project, we delve deeper with the implementation of aptitude tests, enabling us to gauge their proficiency across different domains. Furthermore, to ensure a perfect fit for the role, we offer bespoke training that’s tailored to meet the specific demands of the position.

Performance

With an astute grasp of the intricacies of your industry, our consultants deftly navigate its challenges and seize potential opportunities. Their wealth of experience endows them with the ability to intuitively comprehend your specific needs, thus providing bespoke solutions that align with your objectives.

Our History

Prior to the conception of Tailored Workforce, we did a deep dive into the Labor market and revealed dissatisfaction with existing service providers and recruitment firms. The following three critical issues emerged:

With a mission to overhaul these shortcomings, Tailored Workforce embarked on an ambitious journey, assembling a team of industry-specific account managers and support staff. We instituted cutting-edge scheduling and technology-based solutions, enabling us to reach optimum standards for Labor provisioning and reliability within the on-hire services sector.

First, the overall industry was quite embryonic and had yet to embrace a comprehensive approach to service delivery. It appeared that the standard modus operandi for on-hire services and recruitment companies was to simply provide manpower without much thought given to customized service. This was particularly evident among larger entities, with their reliance on high turnover rates to meet their business targets, while their proficiency in implementing effective scheduling and placement strategies was inadequate.

Secondly, it became clear that the consultants and account managers backing these recruitment firms were falling short when it came to delivering tailored solutions or grasping customer needs, especially within the logistics industry. These companies were also challenged by a high employee turnover rate, which created significant disruptions in client account management.

Lastly, we noticed a recurring grievance from clients who felt that managing on-hire services companies required a more demanding administrative effort than directly sourcing Labor.

We have since then, expanded into Aged Care and Medical Recruitment, maximizing our 25 years of experience, post-COVID-19, the Medical Industry and Aged Care have been affected, by staff shortages, at a rate that is unprecedented, affecting our most vulnerable, our elderly demographic.

Our strength is in our people, the heart of our business is providing a bespoke human interactive experience without comprising on the latest technology.  

By choosing Tailored Workforce, we work around the clock to provide you with the right people who are caring and compassionate, and who seek to make a difference in people’s lives, we understand our client’s needs and we create a plan and strategy based on getting to know our clients on a macro and micro level.

The pillars of our success are:

  • Our ability for meeting the most arduous and challenging staffing needs.
  • Our networking prowess extends beyond our client base to Employment Agencies and Training to Placement Programs.
  • Our flexibility in adapting and pivoting our business model to fluctuating economic conditions.
  • Our unwavering commitment to treating our workforce with as much respect and importance as our corporate clients.
  • Our tenacity to tackle even the toughest tasks without shying away from the “too hard” category.

Management Team

The two principals of the business are, David Read and Hellen Elle

David 

Has a logistics background having been trained at RMIT (Transport Economics) and the Royal Military College of Science, through the Australian Army. He then established a Logistics Consulting firm and assisted a number of high profile clients to enhance their supply chain capabilities. These companies include Telstra, Australia Post, Tegel Poultry NZ, CSR, AMCOR, Nestle and K&S Freighters before teaming up with Hellen to create Tailored Workforce. In establishing the business the principles upon which much of his supply chain work was based upon, could be readily applied to what he termed the employment supply chain.

Hellen 

Has had a 35 year career in recruitment, especially in the provision of casual labour, having been trained in Australia and the United Kingdom. Her knowledge of the industry together with her uncanny ability to identify and develop new products and business models sets her apart from her peers in the industry.

Together with a team of over 45 staff, Tailored Workforce brings a level of expertise to the industry that is both unique and uncompromising in its delivery.

Our Vision

“Industry leadership through the provision of innovative personnel solutions that create a point of difference within the employment supply chain and add value to our candidate employees and client companies”

In order to achieve our vision we have four key enablers:

Creativity

There is nothing that our team members can’t achieve. We use technology and change management principles and we never shy away from innovation in any of the elements associated with the employment supply chain. We constantly challenge not only ourselves but the existing order as it applies to the recruitment industry.

Innovation

We understand that hiring can be a difficult process, which is why we've developed innovative solutions to make it easier for you. Our approach combines the latest technology with tailored recruiting services to bring you the best candidates for your job openings.

Experience

All of our team members are experienced in the recruitment industry or in our candidate industries. We listen, adapt, and share this experience in order to improve the quality of our service offer.

Service Performance

We care about our people and our candidate employees and the role that work plays in their lives. We help people develop their careers through careful planning, training, and supervision.

Sectors we recruit

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Business Customers
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Permanent Recruitment's
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Temporary Employees Placed
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Staff to Support (Internal / National)
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Potential Candidates on our Books

Why use our services?

Attracting skilled staff is essential for any business looking to progress. From a project team to one expert, we know your time is valuable, which is why we provide quality staff, swiftly. Our goal is to help build a productive and engaged workforce, as results matter.

Let us help you, keep your company moving forward, by matching you with the right people.

Representation in

Victoria – New South Wales – Queensland – South Australia – Western Australia – Northern Territory – Tasmania

Team Building

Our Core Values

We believe everything is possible

Our Social Contract

Corporate Social Responsibility is a term that is referred to frequently but rarely acted upon. The pandemic and the post-pandemic world have exposed an even wider gap between socially conscious companies and those that prioritize survival above all else.

At Tailored Workforce, we don’t just talk about Corporate Social Responsibility (CSR) – we live and breathe it, embedding it in every facet of our operations. We see ourselves as much more than a business; we are a community builder, dedicated to cultivating an environment that promotes inclusivity and supports everyone within the employment supply chain.

We leverage our robust relationships with employment agencies and our extensive network of employers to ensure that everyone has a fair shot at employment, irrespective of their social circumstances. At Tailored Workforce, we believe in opportunities for all, and we are dedicated to making this vision a reality.

Simply put, our aim is to weave Corporate Social Responsibility into every employment opportunity we create, nurturing meaningful and long-lasting connections between our clients and candidates that transcend the typical business transaction. We’re not just making placements; we’re building bridges that lead to lasting professional partnerships.

Our Managing Director, “Success in our business is not merely based on the bottom line. It involves a holistic approach, at its heart, the notion of equal employment opportunities for an egalitarian society.”

We believe it’s especially important at a time when companies must be more flexible in the way they approach their own corporate social obligations.

Employment with Tailored Workforce

Our strength as one of the pre-eminent recruitment companies in Australia is determined by the quality of our staff. By joining Tailored Workforce, you become a full and effective member of an outstanding team.

If you believe that you have the qualities and experience to be a part of our dynamic team, then please contact us and we will be happy to discuss how you may be able to become a key player and driving force in our future.